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Moving domain to another registrar, lessons learned

Moving domain to another registrar, lessons learned

Moving website domain to another website registrar, lessons learned (the hard way)

I moved one of my website domains recently and during the process learned a few things which may help you if you decide to move website domains yourself.

Cancel privacy protections services

My website domain in the previous website registrar had privacy protection services on. So although I completed everything I thought I should, I was surprised to get an email after the process was started reporting that the process failed. Following up on this, it was kind of implied that privacy protection services needed to be cancelled with the privacy protection services company, who of course are a third party with a different website of their own.

Obtain log-in information to cancel privacy protection services

No prizes for guessing who couldn’t remember his log-in details to get into this privacy protection services website. So after completing a few different exercises to get my account number, the associated email address (down through the years I have had a few domains and a number of email addresses, no doubt you are the same), I was able to reset my associated password, get into the privacy protection services website, access my customer area and cancel my privacy protection services.

Old email address had to used

I then discovered that the contact email addresses for my website domain were associated with an old email address that I had not used for a long time. So I had to go to that email supplier and go through a process to retrieve the associated email details. This took some time, however was successfully completed.

Website ‘who-is’ email addresses

I then added that email address to my email client, so that I can receive and send emails from my laptop. Once done, I successfully tested it by sending a test email to it and receiving that test email. I then successfully sent a test email from it to another one of my email accounts. When moving website domains, my understanding now is that website registrars can only use the email addresses specified in ‘who is’. This of course is for good security reasons.

When emails are sent to these addresses, you may have to click links on it, to confirm that you actually got the email, and if you do not do this, depending where in the website domain transfer cycle you are, the default action may not be what you want.

Corrective actions

I then reverted back to the email saying that the website domain transfer failed. It said I had two options. One was to re-try the process. In order to re-try the process, it requested that I send an email to them requesting this. I forwarded the email that they sent me adding my request at the top. I then went away for a few hours expecting when I returned to this, that the next stage would be done. There is nothing worst than waiting for the kettle to boil when it does not, so I decided the best course of action would be to do something else.

So, a few hours later I checked things including my emails. There was nothing in connection with this. I then logged into my area within the new website registrar area and did more exploring. This time round, when I clicked on a click, it jumped me into a send email area with ‘domain name transfer’ or something similar as the email subject. I thought, why not, and sent an email via this path, in case the other email somehow ended up in the wrong place.

The time now was after midnight and the next day was going to be busy

It was after midnight here, and the next day was going to be busy doing other things, so I left it then. I then retired for the night in order to recharge my batteries.

The next morning when I logged in, I could see that things had happened, however were not complete. I now had the option to send myself an verification email to one of the emails specified on ‘who is’. I did this two or three times, however I did not receive that verification email. I did other things hoping that maybe 15 minutes later that email would be sitting there for me. It was not. I then sent an email to the new website registrar explaining what I had done. There are a number of reasons why an email may not make it in less than a few minutes, that being the nature of the internet.

Do other things

I then spent the day doing other things. When I logged in about 10 hours later, I saw process. It was almost done. I just had to go to my current website registrar and approve the process so that the domain would transfer sooner rather than the default 5 day wait. I did not want to wait 5 days as I had waited until nearly the end of my current period. The option within their website to accept or decline the transfer was not so easy to find. It took a bit of exploring to find the option. Anyway I found it, clicked on it, confirmed I wanted to accept the transfer and clicked a confirm button.

Once clicked, a message appeared on the top right hand side reporting that the transfer domain process would be done as soon as possible, and saying that I should allow 15 minutes for it to complete.

Website Domain transferred successfully to another registrar

I waited a few minutes. I then looked at the current version of ‘who is’ and saw that the registrar details referred to the new registrar and that the website domain expiry date was a year in the future. Job done. Happy days. 🙂

This could act as a checklist when moving website domains in the future

I now know what needs to be done when I transfer my other website domain name later in the year. It is the fact that transferring website domains from one website registrar to another is not something I do too often, like not even once every 10 ten years I was expecting the process to be smoother. Anyway, it is now done and lessons have been learned.

I hope that if you are moving a website domain from one registrar to another that you find this information useful.

Why I moved my domain

I moved my domain over to Domain Cost Club. The reason is simple, as a Domain Cost Club Member, I enjoy At-Cost pricing for my domains that I buy via Domain Cost Club.

OK, what do I do now if I want to buy domains using At-Cost pricing?

Good question. You become a Domain Cost Club Member in order to buy domains using At-Cost pricing. The domain business worldwide is huge. The new domain extension names are becoming more mainstream, more familiar and more acceptable.

If you are a Domain Cost Club Member, you would enjoy At-Cost Domain pricing for the domains you purchase via Domain Cost Club. You would also have the ability to earn money on referrals. Now is a great time to become a Domain Cost Club Member. Talk about being in the right place at the right time. Click here to learn more and purchase your Domain Cost Club Membership today.

Click here to read my review of Domain Cost Club.

If you have any questions about transferring website domains or Domain Cost Club, please leave your comments below and I will be more than happy to help you out if I can.

4 thoughts on “Moving domain to another registrar, lessons learned”

  1. David, I have not had to do this though I expect a time will come in the future when I will want to. Quite a lot to go through and a good reminder to keep records for email accounts rarely used. Thank you for providing the details of your experience. Gina

    • Hi Gina,

      It is only after it is done and dusted that I realized that there is quite a bit to this exercise. I didn’t use one of those email accounts in quite a while. I was lucky I was able to get my log-in details for it.

      Thanks for your kind comments and thanks for dropping by.

      Kind Regards,

  2. Hi David, I hope should I ever have the need to move a domain, that it’s not as involved a process as yours was. Fortunately my main email address is the same one I’ve had ever since I’ve had one! Thank goodness you were finally able to untangle the knots you kept finding yourself in.

    • Hi Ben,

      As you say, thank goodness I was able to overcome all the technical issues thrown at me during this process. I had to recharge my batteries in the middle of the process as well, you being the man to contact when one is looking for battery chargers I thought you might appreciate this.

      I now wonder do other people have adventures like mine when moving website domain registrars. Anyway the user interface at my new website domain registrar I find much better.

      Thanks for comments and thanks for dropping by.


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